Privacy policy.

Welcome to Nuven, operated by Nutrition Genie LLC. (“Nuven,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our mobile app.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

When you sign up or interact with our platform, we may collect:

  • Name and contact information (email address, phone number)

  • Demographic information (age, gender, dietary preferences)

  • Health and nutrition goals (optional)

  • Meal preferences and grocery selections

  • Account login credentials

  • Payment details (processed through secure third-party providers)

b. Automatically Collected Information

When you use the Site or app, we automatically collect:

  • Device information (IP address, browser type, OS)

  • Usage data (pages visited, clicks, time on site)

  • Location data (if you enable it)

2. How We Use Your Information

We use the information we collect to:

  • Personalize your meal plans and grocery lists

  • Process transactions and deliveries

  • Improve our services, app, and recommendations

  • Send you account-related updates and promotions (you can opt out)

  • Respond to inquiries and provide customer support

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: For hosting, payments, deliveries, analytics, and customer support.

  • Grocery Partners: To fulfill your orders accurately.

  • Legal Requirements: If required by law or to protect our legal rights.

  • Business Transfers: If we merge, sell, or transfer part of our business, your data may be transferred accordingly.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user behavior

  • Improve user experience

  • Serve relevant content and promotions

You can manage your cookie preferences in your browser settings.

5. Data Retention

We retain your personal data only as long as needed to fulfill the purposes outlined above or as required by law.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain data processing

  • Withdraw consent at any time

To exercise these rights, email us at privacy@gonuven.com.

7. Security

We take data security seriously and implement technical and organizational measures to protect your information. However, no system is 100% secure.

8. Children’s Privacy

Nuven is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the app.